IT Services, Support, and Solutions for
Just like any other business that relies on technology for operations, dental professionals
need expert IT support. They need to have more than just someone who gets rids of
viruses and updates software. As the digital world grows, it comes with regulations and
dangers that call for the input of a professional team. By partnering with an expert in IT
service, you can focus more on delivering high-quality dental services to your clients while
leaving computer and network issues to the right people.
Unfortunately, some IT companies don’t always understand the unique requirements that
come into play in providing crucial IT support for dental services. This is where IT
professionals at Hampton Roads Communication Technologies (HRCT) come in to help.
We have the right technologies, solutions, and support services to keep your network
functioning in a secure environment. Through our managed IT services, we evaluate your
network and equipment to identify any existing problems and put measures to stop them
from interfering with your business.
HRCT offers both on-site and remote support so that you always have an experienced and
knowledgeable professional to take care of all your IT needs.
Dental IT Services HRCT Provides
HRCT acts as your IT department, performing all technology-related functions so that you can focus on the most crucial aspects of
your business. Through our managed IT services, we help you worry less about technology costs and network up-time. We use a
flat-free and proactive monitoring approach for a strategic and preemptive plan for the smooth running of your business technology.
This way, we ensure that we fix issues before you even realize that they were there in the first place.
Network Monitoring and Security
Our experts at HRCT monitor a wide range of aspects of your
company’s systems to check for signs of system failures. Through
constant monitoring of memory usage, network devices,
Windows security updates, and network firewalls, we help you
reduce the chance of security breaches and system failures. We
work towards keeping your technology functioning at optimal
levels to help you achieve the most you can during your workday.
Data Back-Up and Disaster Recovery
Most businesses across industries recognize that downtime can easily
contribute to lost revenue. Natural disasters, one wrong mouse click or
button push, security threats, and cyberattacks can all jeopardize the
availability of your IT resources. When you understand the essentials
of disaster recovery and backup, you will be in a better position to
minimize the effect of unforeseen interruption on your dental practice.
Unavailability of your systems can derail customer engagement,
tamper with data and business processes, and sap employee
productivity. At HRCT, we provide you with backup and restore services
to ensure you have peace of mind at all times.
Ideally, your business may never have to implement a data recovery
strategy, but having one in place protects you from many unforeseen
events outside your control. We bring in experience and training to
keep your business prepared and restore you to business immediately
in the event of an attack.
The recent past has brought news of hospital systems being held
ransom by cybercriminals demanding payment. While only the
large organizations get media attention, it doesn’t mean that your
dental office is not a prime target for hackers. Your dental practice
may not have the luxury of specialized cybersecurity groups that
work full-time to identify threats, keep your systems patched, and
prevent cyberattacks. Fortunately for you, you can still enjoy the
same benefits when working with our managed services.
We update your antivirus software and monitor application and
hardware patch releases, and implement them for you. The HRCT
team also stays well-informed on developing threats and provides
the necessary solutions to upgrade network security
configurations to protect your business from hackers. We also
ensure that your practice achieves HIPAA, NIST, PCI compliance,
and other set guidelines and standards.
Fewer cybersecurity threats and incidents mean less downtime
for you, more business, more trust from your customers, and
fewer headaches for you.
Day-to-Day IT Management
Consider how much your dental practice can benefit from having an
expert take care of IT maintenance issues for you. HRCT acts as an
extension to your business, keeping your computers and infrastructure
running with minimal disruptions. The partnership leaves you and your
team more time to focus on the bigger business goals instead of
worrying about day-to-day IT requirements.
Why Choose HRCT For All Your Dental IT Service Needs?
When working with an IT service and support provider, you want the assurance that you are not wasting money on a firm that doesn’t
understand what a dental practice requires. Additionally, you want to get 100% of the services you should be getting from your IT
partner. As a dental professional, it’s not always a walk in the park to find an IT provider who understands all of your business
Fortunately, all this trouble comes to an end when you partner with us for your IT needs in your dental office. With many years of
providing managed IT services to dental professionals, we are dedicated to giving you what you need for maximum efficiency.
We Evaluate Your Unique IT
We apply a precision-based model to assess your IT needs,
working with you and your team to identify your pain
points. Furthermore, we take the time to understand what
you believe should be the solution to those problems and
guide you accordingly. Ours is to help you get the biggest
advantage from all your programs and technology.
We are Familiar with the Technology Solutions You Use
For the many years, we have been in service, we have
accumulated many skills in the various dental software
most practices use today. We have the relevant experience
to keep your systems, including business, Wi-Fi, phone
systems and VoIP, and surveillance systems up and running.
We Design and Implement Unique Solutions to Your Business
After assessing your systems, we will use our best-practice procedures, expertise, and knowledge to create a custom-tailored
technology infrastructure based on your unique requirements. We will ensure you have precisely what your business needs when we
are finished, in addition to implementing technology solutions that:
- Protect the privacy of patient records
- Maintain your IT functions operational at peak performance
- Boost your productivity, efficiencies, and profitability
- Help with HIPAA regulations compliance
- Integrate easily with your dental applications
Don’t allow just any IT or computer person
to come close to your confidential data or
Avoid wasting your money on IT companies that don’t understand your dental practice IT
needs. HRCT specialists have solutions made specifically for dental professionals. Get in
touch with us today to learn how we can help your dental office.