Your Strategic Technology Team

Meet HRCT’s Executive Officers and Sales and Service Team Members

Doug Gray
Doug Gray
president
When it comes to support, service and the latest technology for your business telephone system, Doug Gray has the knowledge and experience to keep your business connected. He’s been with HRCT for over 27 years.
HRCT Since: 1987
In the field Since: 1987
Specialties Include: PBX & Business Telephone System Management, Fiber Optics, government & shipyard support, VOIP and SIP protocols, Enterprise Management
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Eric Schueler
Eric Schueler
Sr. VP of Information Technology
As HRCT’s Senior V.P. of Information Technology, Eric provides the best computer and IT support, repair and managed services for businesses throughout the state, region and across the United States.
HRCT Since: 2010
In the field Since: 1996
Specialties Include: Network Engineering, Cybersecurity, CMMC Compliance, and Cloud Migrations
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Rob Pisterman
Rob Pisterman
Sr. Telecom Technical Supervisor
Rob started his communications training in the United States Coast Guard. With 10 years at the company, he has worked his way up the ladder to the position he is today.
HRCT Since: 2004
In the field Since: 1999
Specialties Include: Network Infrastructure, Fiber Optics, Door Access, Camera, and Telecom Software
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Craig Maxwell
Craig Maxwell
Director of Sales
Craig has been educated and trained on both the technical and sales side of our industry over the past 18 years. His experience gives him the knowledge and know-how for business applications from start to finish.
HRCT Since: 1994
In the field Since: 1994
Specialties Include: On-premises, VoIP, and Cloud Based Communications, Avaya IPO Systems, efax, Video Surveillance, Door Access Control, A/V Solutions, and Structured Cabling
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Jim Moore
Jim Moore
Business Technology Advisor
Jim has been a dedicated outside sales representative for nearly 20 years. Maintaining a focus on the Federal Government and Commercial customer regarding all products related to their Information Systems.
HRCT Since: 2020
In the field Since: 1998
Specialties Include: Data storage and management, enterprise solutions, and product sales
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Aland Coons
Aland Coons
Service Manager
Aland has over 25 years in the industry. He specializes in Network configuration, installation and troubleshooting.
HRCT Since: 2015
In the field Since: 1990
Specialties Include: Wireless Network Engineering, Firewall Security and Web Filtering
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Victoria Arth
Victoria Arth
office manager
As the HRCT Office Manager, Victoria helps customers with everything from service order requests to billing inquiries. If our customers need anything, they do not hesitate to reach out to her.
HRCT Since: 2015
In the field Since: 2008
Specialties Include: Human Resources, Vendor management, corporate finance
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Steve Ramos
Steve Ramos
Business Technology Manager
HRCT Since: 2019
In the field Since: 2011
Specialties Include: Networking, Cybersecurity and Compliance
Jeff Beecher
Jeff Beecher
Senior Network Engineer

Jim has been a dedicated outside sales representative for nearly 20 years. Maintaining a focus on the Federal Government and Commercial customer regarding all products related to their Information Systems.
HRCT Since: 2012
In the field Since: 1984
Specialties Include: Server & PC maintenance, M365 Administration.
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Warren Beavers
Warren Beavers
Senior Field Technician
Warren has been in the Telecommunications industry for over 20 years. His career began with his training in the Delaware Army National Guard as a wire systems installer.
HRCT Since: 2013
In the field Since: 1992
Specialties Include: Telephony & Networks
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Charles Williams
Charles Williams
Service Technician
Charles has been in the telecommunications business since 2001. He joined HRCT in September 2013. Charles is certified in business telephone systems.
HRCT Since: 2013
In the field Since: 2001
Specialties Include: NEC, Samsung, Nitskuo phones systems. Voice, data, and fiber cabling
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Stuart Katz
Stuart Katz
Senior Network Engineer
HRCT Since: 2015
In the field Since: 2000
Specialties Include: Firewall configuration and Storagecraft backup and restore
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Andy Matas
Andy Matas
Senior Network Administrator
Andy came to HRCT from the DOD network and has been in the IT field working in support roles since 2008. He is a military veteran having served in the United States Navy from 2001-2007.
HRCT Since: 2018
In the Field Since: 2008
Specialties Include: active directory domain environments
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Jonathan Crumb
Jonathan Crumb
Systems Administrator & Dispatch
Jon has been working in the IT field since 1993. He has certificates in UNIX and UNIX programing. Jon is a HRCT Service Technician and Helpdesk Technician.
HRCT Since: 2017
In the field Since: 1992
Specialties Include: Unix, Linux, Programming, System Analysis
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Robert Watson
Robert Watson
Cabling Technician
When it comes to support, service and the latest technology for your business telephone system, Doug Gray has the knowledge and experience to keep your business connected. He’s been with HRCT for over 27 years.
HRCT Since: 2018
In the field Since: 2010
Specialties Include: Structured Voice & Data Cabling, Door Access, Surveillance Systems, Network Infrastructure
Anthony D’Amico
Anthony D’Amico
Systems Administrator
HRCT Since: 2019
In the field Since: 2016
Specialties Include: System administration and Networking
CJ Gagliano
CJ Gagliano
Systems Administrator
HRCT Since: 2020
In the field Since: 2019
Specialties Include: PowerShell Scripting, Network Automation, and Windows Domain Administration
Anas Ismail
Anas Ismail
Senior Network Engineer
HRCT Since: 2021
In the field Since: 2015
Specialties Include: System Administration and Cyber Security
Kristen Stein
Kristen Stein
Office Manager Assistant
Kristen joined HRCT as a Office Manager Assistant in 2021. He is experienced in Customer Service, Accounts Payable, Accounts Receivable.
HRCT Since: 2021
In the field Since: 2015
Specialties Include: Customer Service, Accounts Payable, Accounts Receivable
Nathan Daguro
Nathan Daguro
Network Engineer
As HRCT’s Senior V.P. of Information Technology, Eric provides the best computer and IT support, repair and managed services for businesses throughout the state, region and across the United States.
HRCT Since: 2021
In the field Since: 2018
Specialties Include: Networking and Firewall Configurations