What is ProAct Managed Services?
Managed Services is contracting out the day-to-day management of your telephone, computer, and IT systems to an outside company like HRCT. Some industries refer to it as a service agreement. We perform preventative maintenance and provide support and repair for your business systems. Managed Services helps improve operations, saves operating expenses and prevents potential big and expensive problems later. HRCT provides these services to help your company cut the costs of hiring an in-house telephone and IT team.
HRCT’s Managed Services covers all computer, IT, and business telephone technology. HRCT can monitor, perform preventative maintenance, and provide software and products – all based on your company’s needs and budget. Disasters, man-made and natural, can impact your business operations and put your data at risk. A managed services plan can be your company’s disaster recovery plan.
HRCT provides Managed Services for your company’s:
- Business Telephones
- IT Support
HRCT provides Managed Service Agreements to fit all of your company’s communication needs. Our managed service plans are customized based on your company’s exact needs, and they can support your company’s growing technology requirements.
Here are some of HRCT’s Managed Service options:
- Computer and IT Managed Services
- Monitoring and Alerting Managed Services
- Managed Network Support
- Managed Telephone Support
- Managed Backup and Disaster Recovery
- Managed Antivirus and Endpoint Protection
- Mobile Device Management
HRCT’s Preventative Maintenance Program maximizes performance and reliability. It allows your company to be more proactive in keeping your business telephones, computers and technology investment working as a tool to be more profitable rather then what some people call their computers, “a necessary evil.” A simple visit every quarter to check system status, clean and optimize computers and servers, look for potential problems, and apply necessary security updates and patches, can greatly decrease emergency service type visits that create downtime for your employees and are surprise costs for your checkbook.
Your Complete Business Technology Company
- Unlimited Web / E-mail Support
- Unlimited Phone Support
- Guaranteed Response Time
- Help Desk Support
- 24/7 Emergency Service
Hampton Roads Communications Technologies (HRCT) is a business telephone, computer and IT company that provides managed services for businesses and organizations. HRCT offers guaranteed response time, fixed price projects, and preventative maintenance visits to ensure your communications systems have the attention they need with the best service.
We Work With the Following Communications and IT Solutions Providers to Deliver Comprehensive Managed IT Services to Businesses Across in Hampton Roads and Across the USA.