Client Feedback

“Great company to work with on data cabling and IT needs, outstanding support and response times, nice job by Craig, Rob, Tina, Charlie and the rest of the HRCT team, keep up the good work, Thanks.” 

“Very nice and friendly customer support. They know what they are doing! They always have someone on call 24/7 so no matter if you work days or nights they have your back. From all of us here at Rachel Screen Printing we recommend HRCT as your IT company.” 

“Just worked with Stuart at HRCT…. my computer went down and he had me back up and running in no time, first with a temp computer, while mine was repaired, including saving all of my files that were not saved to the company server. Highly recommend his company!!” 

“Our phones went down on Wednesday morning and Doug and his team had our phones working by 2 that afternoon this company is an amazing a group of professionals like no other they are extremely professional reliable and downright incredible . Anyone needing this type of service should call them right away!!!” 

“The guys are HRCT are always really receptive and responsive to our business needs. They are very professional and their customer service skills are exceptional! They never disappoint. :)” 

“I couldn’t be more delighted with how everything turned out. Having a plan and a timeline was essential for me – as an owner/operator I had plenty to do just running the company. With the new work stations, upgraded software and connectivity with Microsoft phones my company has become far more efficient. Communication with my Service Techs and being able to present them with the information they need in the field is crucial for a small business to be in the right place at the right time. You gave me everything I asked for and continued to follow up with me until everything settled into place. My experience with Aland Coons and your company and support staff made me feel incredibly secure in the system you provided and several months later we are still very happy.” 

“They provide my company, InSight Marketing Solutions, with backup and cloud solutions. They put us on the Microsoft Office 365 platform for email, Office products, Skype for Business and Sharepoint. Any time we’ve had a problem with our computers, data storage, virus protection and data backup, HRCT has been there immediately to solve our computer and IT problems. Even when we had a computer crash, they were able to restore the hard drive to recover our files. I would recommend HRCT to any company of any size for their business telephone, computer and IT needs.” 

“Easy to work with.
Knowledgeable staff.
Easily explained all elements of the product during the sales process. Not too technical.
Operationally, install was a breeze!”

“Our office has recently moved to a new location. We hired HRCT to provide service for our new telephone communication system. HRCT team is very friendly, professional, and knowledgeable. Their service is very efficient and cost-effective. The telephone system is high quality and easy to use. HRCT has provided superior service compared to other companies. I highly recommend HRCT to any companies as a solution provider for their communication technology needs!” 

“Those are just a few of the positive characteristics that I have experienced with HRCT… I have total peace of mind knowing that HRCT is there when I need them—and computer issues never appear at opportune times. Where it has taken me over a week to swap out an old computer with a new one (with all software, data files, etc… operating as they should)—HRCT accomplished within hours without any operating glitches! When a data backup solution was required, HRCT walked me through all the available options with associated Pros & Cons, and helped me to implement. As I continue to use my computers & technology for work—HRCT reminds & conducts regular maintenance to keep my system at peak performance, where I would otherwise neglect. The value HRCT brings is beyond words– they help keep me working, with technology operating as efficiently as possible, which truly affects my bottom line! I recommend them with no reservations at all.” 

“There was minimal interruption to our daily work life and as promised you had our IT services and phones up and running in our new location the very next day with no issues.

We sincerely appreciate your prompt and professional responsiveness to our ever growing needs as well as the way that HRCT and every person on your team conducts business. We have continually been impressed with the excellent customer service that HRCT provides on a regular basis and would definitely recommend your company to anyone looking for IT services.

Thank you again for a job well done! We look forward to a continuing relationship with HRCT.”