Do You Need To Complement Your Internal IT Team With Outsourced Expertise?
The technological field is rapidly advancing, and it’s quickly integrating into our everyday lives. These changes have equally propelled the training sector, leading to a rise in technical experts.
Every business needs IT experts to integrate technological updates into their business operations to facilitate remote access, recovery and sharing of data, improved system security, and customer service. The integration of technology will enable your business to remain relevant and competitive in the long run.
Do you feel like your IT department isn’t leveraging technology to your company’s advantage? Most small and medium businesses that lack the resource capability to hire professional IT experts continually find themselves trapped with an IT department that lacks the expertise required to combat the advancing technological world.
For most IT departments, different members of the team are experts in particular systems, and each adds value to the entire team. However, if one individual leaves the company, the other IT department members may not have the same set of skills to deliver.
The lack of expertise can be attributed to a lack of comprehensive training received by the employee and the hiring process was not conducted properly or not based on employee merit.
Lack Of Expertise Leads To Loss Of Business
This inefficiency in company operations leads to loss of money, wastage of time, diminishes service delivery, increases risk, and prevents you from focusing on the core services of the company.
What next? To fill their IT expertise gap, your company may decide to train their employees on skills that are relevant to their company. However, training employees is time-consuming, and time is not a luxury that businesses don’t have. For this reason, most companies are turning to outsourced IT services.
Outsourcing IT Services
By outsourcing IT services, you are entirely or partially delegating your IT infrastructure to a third-party firm. With companies rushing to keep up with the advancing technology, the demand for outsourced IT services has been on the rise.
According to statista.com, the global IT services market is predicted to be valued at more than 300 Billion US dollars in the next few years. Outsourcing enables an organization to complement or replace their entire internal IT team. This way, companies can get the expertise they require without the hassle of hiring a full IT department.
Depending on the IT needs of your company, you may decide to replace your internal IT team or complement it. By combining your in-house team with external experts, you create a hybrid environment in which your IT staff feels valued for their knowledge and can actively contribute to accomplishing the goals of the company.
This collaboration also enables your in-house team to learn a few skills from the outsourced experts, and the outsourced team can understand the structures, strategies and get in-depth of your company. It is essential to make sure that your IT support knows how they can support you. Inform them of the services you want to be rendered that are relevant to your company.
Benefits of Outsourcing IT Services
You Get Access To A High-Level Of Expertise
Compared to most in-house teams, most IT companies are known to hire a multitude of experts and provide them with comprehensive training and certifications for professional development. The team of experts will offer your company years of experience in using a range of technologies and ensure that you can get assistance for whatever project you’re pursuing.
You Get Cost-Effective IT Services
Compared to hiring, training, and maintaining a full-time IT department and paying their salaries, benefits, overtime, and insurance, outsourcing IT services is much more cost-effective. By outsourcing your IT services, you leave the training, management, and any other aspects that come with hiring actual employees to your IT support provider.
Your IT Costs Become Predictable
When you use outsourced IT services, you get charged a fixed monthly fee. This monthly rate offers greater predictability in terms of IT expenses and also lowers overall IT costs. As a result, you will not receive unexpected charges on your bill, which makes budgeting for your IT departments much more comfortable.
You Get Access To The Latest Technology And Services
Many businesses are struggling to keep up with the latest advancements in technology. An IT company gives you access to this technology at a lower cost, allowing you to remain relevant and competitive in your industry.
Outsourcing IT services also enables your company to get access to technology-driven services. These services include cloud-based computing, virtual desktops, improved security tools such as data encryption and data backup, and recovery tools to enhance your company’s efficiency.
You Can Quickly Scale Up Your Business
An in-house team is typically unable to meet your expansion needs as it is limited in scope and size. If you’re planning to expand your company, you must also prepare to scale your IT support. Investing in an IT company offers your company the flexibility of switching from your previous products or services to the new ones that will meet your expansion needs.
No company wants to miss out on the greatest and latest IT innovations. It is, therefore, essential for companies whose in-house team cannot meet their IT needs to consider outsourcing IT services. The right IT support will be able to leverage technology to your advantage and help your company become more efficient and productive.
Are You Thinking of Outsourcing IT Support?
HRCT offers over 20 years of experience and expertise in providing outsourced IT services to businesses in Hampton Roads, Virginia Beach, Norfolk, and surrounding areas.