Microsoft 365 Billing Changes Acknowledgement

Effective March 14th, 2022, Microsoft will be making the following changes to the way they bill for their Microsoft 365 licenses:

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License cancellations, removals or prorations will no longer be available after 72 hours of adding a license. These changes will only be available upon the renewal of the subscription term (either monthly or annually).

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License upgrades will only be available for eligible upgrade paths (i.e. Microsoft 365 E3 to Microsoft 365 E5). For non-eligible upgrades, the billing commitment may still be in effect.

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Your choice of month-to-month or annual billing commitments. Month-to-month commitments will be billed at an additional 20% per license per month.

Layer 10

Price increases* for the following licenses:

Microsoft 365 Business Basic:
going from $5/mo to $6/mo

Microsoft 365 Business Premium:
going from $20/mo to $22/mo

Office 365 E1:
going from $8/mo to $10/mo

Office 365 E3:
going from $20/mo to $23/mo

Microsoft 365 E5:
going from $35/mo to $38/mo

Office 365 E3:
going from $20/mo to $23/mo

The billing frequency from HRCT will not change based on your commitment to Microsoft.

*Please note that these prices are only available under an annual commitment. Monthly rates are subject to a 20% premium.

Microsoft 365 License Change Request

Please move our existing Microsoft licenses to a 12-Month term under Microsoft’s New Commerce Experience (NCE) effective March 14, 2022