IT Support Services – Price Outlook
The bottom line price of your company’s monthly IT support services is dependent on your requirements and which options you choose. Before selecting IT support, it’s important to evaluate your unique needs and determine which specific solutions make sense for your business. Based on these results, it’ll be easier to understand the cost.
Evaluate Your ITFactoring IT Support Pricing
When it comes to IT support pricing, several factors come into play, including:
- Complexity of IT Environment: The scale and intricacy of your current setup.
- Networking Architecture: The strength and sophistication of your network.
- Security Requirements: The level of protection your sensitive data demands.
- User Support: The number of employees and devices accessing your system.
Our flexible packages are designed to be adaptable, allowing you to choose the services that meet your requirements without overextending your budget.
IT Support Package Pricing Details
Here’s a breakdown of what our pricing looks like with our IT support service packages:
Fully Managed IT Services (Complete Care):
Ranges from $125 – $250 per user, per month.
Our most popular plan. Includes cyber security protection, proactive and preventive maintenance, and unlimited onsite and remote support.
- Monitoring, Alerting, Reporting, & Patch Management
- Quarterly Preventive Maintenance
- Third Party Vendor Assistance
- Managed Firewall Security Service
- Privileged Account Management
- Self-Service Account Management & End User Verification
- Advanced E-mail Protection
- Server Backup & Disaster Recovery
- Key Workstation Backup
- Microsoft 365 Backup
- Workstation Full Disk Encryption
- Cloud Managed Server and Endpoint Protection (Antivirus)
- 24/7 Managed Detection and Response (SOC)
- Corporate Password Manager & Dark Web Monitoring
- Technology Strategy Meetings
- Setup of New Users & Computer Replacement
- Unlimited Onsite & Remote IT Support
- Vulnerability Management
- Email Message Encryption
- Advanced Network Recovery
- Mobile Device Management & Protection
- Quarterly Cyber Security Training & Phish Testing
- Windows Logon MFA with SSO
- Penetration Testing
- User Access Auditing (SEIM)
- Annual Security Risk Assessments
- DNS Filtering
- Major Projects
- Wiring Repairs / Installation
Preventive Care:
Ranges from $50 – $100 per user, per month.
This is a less expansive proactive IT services package for companies that don’t need unlimited and included remote and on-site support.
- Monitoring, Alerting, Reporting, & Patch Management
- Quarterly Preventive Maintenance
- Third Party Vendor Assistance
- Managed Firewall Security Service
- Privileged Account Management
- Self-Service Account Management & End User Verification
- Advanced E-mail Protection
- Server Backup & Disaster Recovery
- Key Workstation Backup
- Microsoft 365 Backup
- Workstation Full Disk Encryption
- Cloud Managed Server and Endpoint Protection (Antivirus)
- 24/7 Managed Detection and Response (SOC)
- Corporate Password Manager & Dark Web Monitoring
- Vulnerability Management
- Email Message Encryption
- Advanced Network Recovery
- Mobile Device Management & Protection
- Quarterly Cyber Security Training & Phish Testing
- Windows Logon MFA with SSO
- Penetration Testing
- User Access Auditing (SEIM)
- Annual Security Risk Assessments
- DNS Filtering
- Technology Strategy Meetings
- Setup of New Users & Computer Replacement
- Unlimited Onsite & Remote IT Support
- Major Projects
- Wiring Repairs / Installation
Firewall as a Service:
Ranges from $100 – $600 per firewall per month, depending on the class of hardware.
A firewall is not a set it and forget it device. Threats are continually evolving and security vendors are continually updating their solutions to prevent attacks and threats inside your network. HRCT will update firmware, provide a security subscription, and perform regular configuration assessments to ensure that your company always has the best protection at the perimeter.
- Firewall Hardware
- Firewall Installation
- Firewall Security Subscription
- Intrusion Prevention (IPS)
- Advanced Threat Protection (ATP) and Security Heartbeat
- Web Protection & Control
- Application Protection & Control
- Web & App Traffic Shaping
- Sandbox Protection
- Remote Support & Troubleshooting
- Hardware replacement as needed after 3 years
- Quarterly Proactive Service to Include:
- Firmware Updates
- Security Assessment
- Configuration Assessment
- Threat Reports
- Support and troubleshooting of anything outside the firewall
Co-Managed IT:
Ranges from $50 – $100 per user, per month.
Does your team already have IT staff? No problem! HRCT plays well with others, and we have a plan to fill in the gaps.
- Co-Managed Monitoring, Alerting, Reporting, & Patch Management
- Automated Preventive Maintenance
- Managed Firewall Security Service
- Privileged Account Management
- Self-Service Account Management & End User Verification
- Co-Managed Premium Remote Control Software
- Co-Managed Network Documentation Platform
- Advanced E-mail Protection
- Server Backup & Disaster Recovery
- Key Workstation Backup
- Microsoft 365 Backup
- Workstation Full Disk Encryption
- Co-Managed Cloud Managed Server and Endpoint Protection (Antivirus)
- 24/7 Managed Detection and Response (SOC)
- Corporate Password Manager & Dark Web Monitoring
- Technology Strategy Meetings
- Unlimited Onsite & Remote IT Support on HRCT Scope
- Vulnerability Management
- Email Message Encryption
- Advanced Network Recovery
- Mobile Device Management & Protection
- Quarterly Cyber Security Training & Phish Testing
- Windows Logon MFA with SSO
- Penetration Testing
- User Access Auditing (SEIM)
- Annual Security Risk Assessments
- DNS Filtering
- Major Projects
- Wiring Repairs / Installation
- Setup of New Users & Computer Replacement
HRCT Is Here to Help
Our team has everything you need to keep your network, system, and team efficient and secure. If you have any questions about pricing or any of the packages above, give us a call.
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